Your home’s rhythm, restored by people who care.
ABOUT BonFix
Driven by technical excellence and dedicated to your peace of mind, we’re redefining appliance care for the modern Montreal home.
Client-Centricity
Your peace of mind isn’t a goal – it’s our baseline. We look past the immediate fix to understand the vital role your home’s technology plays, ensuring every solution is an investment in your long-term stability.
Expertise
Expertise is our core currency. We maintain a rigorous standard of knowledge across all appliance technologies, ensuring top-tier results for every client. From day one, our team is immersed in continuous skill-refinement and specialized education.
Our Values
Inclusive Integrity
We believe a home is a sanctuary. Our commitment to integrity goes beyond technical honesty; it means providing a safe, inclusive, and respectful service environment for every client, regardless of background or identity.
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Technical Mastery
A “quick fix” is never enough. We are obsessed with the structural health of your home’s technology. By maintaining a rigorous standard of continuous education and utilizing precision diagnostics, we ensure that every solution is an investment in long-term performance rather than a temporary patch.
02
Radical Transparency
We eliminate the “hidden” from home service. From our clear, flat-rate pricing models to our honest, no-jargon explanations of your appliance’s health, we provide the full picture every time. No surprises, no hidden fees – just straightforward communication that puts you back in control of your home.
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Meet the team behind
the BonFix Standard
Founder & Head technician
Farshad Darvish
Farshad’s path to appliance repair is unique. With a background in aviation safety, auditing, and quality control, he built BonFix around structure, accountability, and honest service. As owner and head technician, he stays closely involved in the work, standards, and customer experience from start to finish.
CO-FOUNDER, MARKETING & QUALITY
Hector Matthews
Hector Matthews brings a detail-focused approach to BonFix’s brand, marketing, quality, and customer experience. Before BonFix, he built a successful hospitality business in England, where he developed strong service and customer care standards. Today, Hector works behind the scenes to keep BonFix organized, professional, and consistent from start to finish.
EXPERT APPLIANCE TECHNICIAN
Massimo
Massimo is a caring, detail-oriented technician with a unique background in aerospace repair. Before residential appliances, he worked on airplane cabin appliances, commercial-grade ovens, coffee makers, complex pumps, and electromechanical systems under strict Transport Canada standards. Today, he brings that same safety-first mindset and aviation-level precision to every home repair, with clear explanations, careful work, and professional service from start to finish.
LICENSED REFRIGERATION SPECIALIST
Alex
Alex specializes in advanced refrigeration repairs, including sealed systems, compressors, and complex mechanical work. With years of experience at LG, he brings manufacturer-level knowledge to residential, luxury, and commercial refrigeration. He works with brands like Sub-Zero, JennAir, Thermador, and True, delivering accurate diagnostics and reliable repairs.
CUSTOMER CARE & QUALITY SUPPORT
Fariba
Fariba helps customers when they call BonFix by answering questions, booking appointments, and keeping the day organized. She also reviews completed jobs to make sure everything is clear, complete, and up to BonFix’s standards. Kind, patient, and detail-focused, Fariba helps customers feel supported from the first call to the final follow-up. As a Farsi speaker, she also helps support customers in a more personal and familiar way.
